Trainer accounts are created by LMS Administrators or Training Operations once a trainer is formally engaged for programme delivery. Access credentials are issued via email, and trainers are assigned appropriate roles and permissions based on the courses they deliver. This ensures trainers can manage content, learners, and sessions while maintaining system security and accountability.

Trainer permissions typically include access to assigned courses, learner lists, attendance tracking, assessment grading, announcements, and reporting dashboards. Permissions are role-based and may vary depending on programme sensitivity, regulatory requirements, or organisational policy.

Trainers can upload slides, videos, documents, and approved SCORM content through the instructor dashboard. Materials should follow organisational standards and version control requirements. Updates to materials must be coordinated to avoid confusion and ensure learners always access the latest approved content.

Yes. Trainers may reuse approved materials across courses, provided intellectual property rights, licensing terms, and programme requirements are respected. Significant modifications should be reviewed and approved by Training Operations where required.

Learner enrolment is typically managed by Admin or Training Operations. Trainers can view enrolled learners, but access changes such as additions or removals must be requested through administrative channels to ensure accurate records.

For virtual sessions, attendance is captured automatically through system logs. For classroom training, trainers verify attendance manually and submit records for LMS upload. Accurate attendance recording is critical for certification and compliance.

Trainers can view learner dashboards showing lesson completion, assessment attempts, scores, and participation indicators. This helps trainers identify learners who may need additional support or intervention.

Trainers may administer quizzes, assignments, practical exercises, or live assessments depending on course design. Assessment rules, grading criteria, and submission processes are managed within the LMS or guided by Training Operations.

Trainers may adjust certain assessment settings within permitted limits. Changes to passing criteria or attempt limits for regulated programmes require administrative approval.

Feedback can be provided through LMS grading tools, comments, announcements, or during live sessions. Clear and constructive feedback supports learner development and assessment transparency.

Trainers can send announcements through the LMS, ensuring all learners receive consistent and documented communication regarding schedules, requirements, or changes.

Trainers schedule sessions, share access links, manage breakout rooms, facilitate discussions, and handle basic session controls. Technical escalations are supported by Training Operations or LMS Support.

If a session is disrupted due to technical issues, trainers should inform Training Operations immediately. Alternative arrangements such as rescheduling or supplemental materials may be implemented.

Trainers should address minor issues professionally during sessions. Serious or repeated misconduct must be reported to Training Operations or Admin for formal action under organisational policies.

No. Certificate issuance is managed by the LMS and Admin to ensure consistency, compliance, and audit integrity. Trainers contribute by ensuring accurate attendance and assessment records.

Trainers may access historical data for courses they delivered, subject to data retention policies and permission settings.

Trainers can submit support tickets via the LMS Help Desk or contact Training Operations for urgent delivery-related issues.

Yes. Trainers are encouraged to submit feedback or enhancement requests to Training Operations for review and continuous improvement.

Trainer activities such as content uploads, grading, and attendance submissions are logged within the system. This ensures transparency and accountability in programme delivery.

For instructional, scheduling, or operational matters, trainers should contact Training Operations. For system-related issues, LMS Support is the appropriate channel.