CRW008 - Investigative Questioning Workshop for Corporate Sector (2 Days Workshop)
Schedules:
Upcoming – Dates Coming Soon
Venue:
Confirmation depends on Class size & availability
Note:
Includes Buffet lunch, 2 Tea Breaks (Coffee/Tea & Pastries)
Limited Complimentary Car Parking Coupons are available upon request
Course Fees
- Individual Participation
SGD 1,150
- FULL 2 days Programme
- Course Material
- Certificate of Completion
- Group Rate (3+ Participation)
SGD 950 per person
- Venue Hotel or clubhouse
- 2 Tea break & lunch provided
- Cost-effective learning
IN-House Fees
- Minimum (15+ Participation)
SGD 700 per person
- Client need to provide classroom
- No food will be provided
- Cost-effective learning
Course Synopsis
In today’s corporate environment, organizations increasingly face internal issues that require structured and professional investigation. These may include workplace misconduct, harassment complaints, ethical violations, fraud, regulatory breaches, conflicts of interest, and breaches of company policies. When such matters arise, corporate leaders, human resource professionals, compliance officers, and internal auditors must conduct inquiries that are fair, objective, and well documented. The effectiveness of these investigations often depends on the investigator’s ability to ask the right questions and obtain accurate information from employees and relevant stakeholders.
The Investigative Questioning Workshop for the Corporate Sector (CRW008) is designed to equip professionals with practical investigative questioning skills necessary for conducting internal corporate inquiries. The course focuses on the structured use of questioning techniques to uncover facts, clarify issues, and resolve workplace concerns while maintaining professionalism and neutrality. In corporate settings, poorly conducted interviews can lead to incomplete information, misunderstandings, and even legal risks for the organization. Therefore, disciplined questioning is essential for ensuring accurate findings and defensible decisions.
This workshop introduces participants to the principles and strategies of investigative questioning in corporate investigations. Participants will learn how to plan interviews, structure logical lines of questioning, and maintain control during investigative discussions. The programme emphasizes that questioning is not merely asking questions randomly, but applying a systematic approach that progressively establishes facts and tests the reliability of information provided by interviewees.
Participants will examine different types of investigative questions including open-ended questions, probing questions, clarifying questions, reflective questions, and summarizing questions. These questioning techniques encourage interviewees to provide detailed explanations and allow investigators to gather comprehensive information. At the same time, participants will learn to recognize and avoid problematic questioning methods such as leading questions, accusatory language, or assumptive questioning that may distort responses or create defensive behaviour.
Corporate investigations often involve sensitive workplace dynamics where employees may feel anxious or hesitant when being interviewed. The course therefore highlights the importance of professional communication, active listening, and maintaining a respectful interview environment. Participants will understand how tone, pacing, and body language influence the willingness of individuals to provide truthful and detailed information.
The workshop also incorporates realistic corporate scenarios such as employee misconduct investigations, workplace complaints, policy violations, internal fraud inquiries, and compliance-related investigations. These scenarios help participants understand how structured questioning can be applied to gather facts systematically and ensure that investigations remain objective and credible.
By the end of the programme, participants will have a clear framework for conducting investigative interviews that are structured, fair, and outcome-focused. They will understand how effective questioning contributes to accurate documentation, reduces misunderstandings, and supports sound decision-making by management.
The Investigative Questioning Workshop for the Corporate Sector ultimately aims to strengthen investigative capabilities within organisations. By mastering disciplined questioning techniques, corporate professionals can conduct internal investigations with greater confidence, ensure procedural fairness, and support organisational integrity through reliable fact-finding and professional inquiry practices.
Learning Objective
By the end of this workshop, participants will be able to:
- Explain the importance of investigative questioning in corporate environments, particularly in handling workplace investigations and compliance inquiries.
- Identify common corporate investigation scenarios, including employee misconduct, harassment complaints, policy violations, fraud, and ethical breaches.
- Apply structured questioning techniques to gather accurate and reliable information during corporate internal investigations.
- Differentiate between effective investigative question types, including open, probing, clarifying, reflective, and summarizing questions.
- Recognize and avoid improper questioning methods, such as leading, accusatory, or assumptive questions that may compromise fairness and objectivity.
- Develop logical and systematic lines of questioning to establish facts, clarify events, and identify inconsistencies in statements.
- Conduct professional investigative interviews with employees, managers, and witnesses involved in workplace incidents.
- Manage sensitive workplace interviews while maintaining neutrality, professionalism, and confidentiality.
- Apply active listening and communication skills to encourage cooperation and improve the accuracy of responses.
- Maintain investigative control during interviews through effective pacing, clear language, and disciplined questioning techniques.
- Document interview findings clearly and accurately to support internal reports, disciplinary actions, and compliance reviews.
- Strengthen corporate governance and compliance practices by applying structured investigative questioning methods in workplace investigations.
Learning Outline
Upon completion of the workshop, participants will be able to:
- Conduct structured investigative interviews during workplace investigations.
- Apply questioning techniques when handling employee misconduct cases.
- Use open-ended questions to obtain detailed employee responses.
- Apply probing questions to explore workplace incidents further.
- Clarify statements provided by employees and witnesses.
- Maintain neutrality during corporate investigative interviews.
- Demonstrate active listening when interviewing employees and managers.
- Manage sensitive workplace interviews professionally.
- Avoid inappropriate questioning practices during internal investigations.
- Identify inconsistencies in workplace statements and explanations.
- Structure interview questions to establish facts and timelines.
- Maintain control and professionalism during investigative discussions.
- Document investigation findings clearly and objectively.
- Support fair and transparent workplace investigation processes.
- Strengthen organisational governance and compliance practices.
Key Benefits of the Course
- Strengthens internal investigation capabilities within corporate organisations.
- Improves the quality of information obtained during workplace investigations.
- Enhance professionalism when handling employee misconduct inquiries.
- Promotes fair and transparent investigative processes.
- Improves communication between investigators, employees, and management.
- Help investigators manage sensitive workplace interviews effectively.
- Reduces investigation errors caused by leading or inappropriate questions.
- Enables organisations to resolve workplace issues more efficiently.
- Improves documentation for internal investigations and HR records.
- Enhances the credibility of corporate investigations.
- Supports compliance with corporate governance and regulatory standards.
- Reduces organisational risk through accurate fact-finding practices.
- Strengthens management decision-making based on reliable evidence.
- Promotes ethical workplace practices and accountability.
- Improves overall organisational integrity and trust.
Who Should Attend
- Human resource managers
- HR investigation officers
- Corporate compliance officers
- Internal auditors
- Corporate risk management professionals
- Employee relations managers
- Ethics and compliance managers
- Corporate security managers
- Legal and regulatory affairs officers
- Workplace investigation officers
- Corporate governance officers
- Business unit managers and supervisors
- Corporate fraud investigation officers
- Workplace dispute resolution officers
- Corporate training and development managers
Professional classroom training built for capability, confidence, and impact.
Our instructor-led classroom training combines deep subject-matter expertise with proven instructional methodologies. Participants engage in structured learning, guided discussions, and scenario-based activities that build confidence, competence, and professional judgment.
Methodology
This will be a 1-day course, delivered through an interactive and structured approach that blends theory with practice. The methodology ensures that participants not only understand the 5 Steps Interview model but also apply the skills through hands-on exercises. The following methods will be used:
- Presentation
- Videos
- Case studies
- Demonstrations (Demo)
- Role-Play
- Practice
Hear From Others
Trusted by Government and Corporate Organisations
"The workshop was extremely valuable for HR and compliance professionals. It provided practical techniques on how to conduct workplace investigations with professionalism and fairness. Our team now has a clearer framework for handling employee investigations and disciplinary inquiries."
Ms. Angela Lim
Director of Human Resources, CapitaLand Group
"The investigative questioning techniques taught in this programme have strengthened our internal investigation processes. The course helped our managers conduct structured interviews and obtain accurate information while maintaining neutrality and professionalism."
Mr. Jason Ng
Head of Corporate Compliance, Singtel
Alan Elangovan
Alan Elangovan is a highly respected Master Trainer and Behavioural Expert with over 30 years of professional experience across the civil service, defence, and corporate sectors. He served 20 years with the Ministry of Home Affairs (MHA) and 7 years with the Singapore Armed Forces (SAF), delivering high-impact training in criminal behaviour analysis, investigation techniques, and security interviewing. He is the Founder and Lead Trainer of LPS Training Services, which was rebranded as LPS Academy in 2025. Through this platform, he has trained more than 125,000 officers from public and private sector organisations, both locally and internationally. Alan is also an accomplished author of five books, a curriculum designer, and an international speaker, widely recognised for translating complex behavioural and investigative concepts into practical, field-ready competencies that enhance professional capability, investigative effectiveness, and organisational performance.
Pannirselvam
Pannirselvam is a highly experienced Operational Trainer with 30 years of distinguished military service and 10 years of professional training experience at LPS Training Services, which is now known as LPS Academy. Throughout his career, he has trained more than 50,000 officers across a wide range of security, operational, and enforcement disciplines. Having conducted operational training assignments across nine countries, he brings extensive field expertise, disciplined instruction, and international operational perspectives to every programme he delivers. His training emphasizes practical application, operational readiness, and real-world scenario learning, ensuring participants gain hands-on competencies and mission-focused skills essential for effective performance in demanding security and enforcement environments.
