CRW017 – Strategic Influence and Persuasion for Leaders (2 Days Workshop)

Schedules:

Upcoming – Dates Coming Soon

Venue:

Confirmation depends on Class size & availability

Note:

Includes Buffet lunch, 2 Tea Breaks (Coffee/Tea & Pastries)

Limited Complimentary Car Parking Coupons are available upon request

Course Fees

SGD 1,150

SGD 950 per person

IN-House Fees

SGD 700 per person

Course Synopsis

Communicating Persuasively and Building Credibility in Professional Decision-Making

In modern organizations, leaders are constantly required to influence decisions, gain support for ideas, and guide teams toward shared objectives. While authority may provide leaders with the ability to make decisions, true leadership effectiveness often depends on the ability to persuade, inspire confidence, and build credibility with others. Strategic influence and persuasion enable leaders to communicate ideas convincingly, encourage collaboration, and create alignment among stakeholders. Leaders who possess strong persuasion skills are better equipped to manage discussions, resolve differences, and guide teams toward productive outcomes.

The course Strategic Influence and Persuasion for Leaders is designed to help professionals strengthen their ability to influence others through effective communication and leadership presence. The programme focuses on developing persuasive communication skills that enable leaders to present ideas clearly, engage stakeholders constructively, and build trust during decision-making discussions. Participants will learn how influence is built through credibility, communication clarity, and a balanced understanding of human behaviour.

A key focus of the programme is persuasive communication, which involves presenting ideas in a structured, confident, and compelling manner. Leaders often need to communicate proposals, strategies, and recommendations in ways that encourage understanding and support. The course introduces techniques for organising messages logically, presenting arguments effectively, and engaging others in meaningful dialogue. Participants will learn how clarity, confidence, and message structure contribute to persuasive communication.

Another important component of the course is understanding the psychological principles of influence. People often make decisions based on trust, perception, and emotional responses as much as logical reasoning. Participants will explore how credibility, empathy, and professional behaviour influence how messages are received. By understanding these behavioural factors, leaders can communicate more effectively and encourage cooperation in workplace discussions.

The course also examines negotiation behaviour and influence during professional interactions. Leaders frequently participate in discussions where different viewpoints, interests, or priorities are present. Participants will learn how to navigate these situations by communicating persuasively while maintaining professionalism and respect for others. Effective persuasion involves listening actively, responding thoughtfully, and presenting ideas in ways that promote collaboration rather than conflict.

In addition, the programme highlights the importance of building credibility and trust as a foundation for influence. Leaders who demonstrate professionalism, clarity, and consistency are more likely to gain the confidence of colleagues and stakeholders. Participants will learn how communication style, behaviour, and professional integrity contribute to credibility and influence.

Through interactive discussions, practical exercises, and workplace scenarios, participants will gain practical experience in applying influence and persuasion techniques. The course emphasizes real-world application so that participants can use these skills immediately in meetings, presentations, negotiations, and decision-making discussions.

By the end of the programme, participants will have a stronger ability to communicate persuasively, engage stakeholders effectively, and build credibility in professional interactions. These skills will help leaders guide discussions constructively, influence decisions responsibly, and strengthen their overall leadership effectiveness in the workplace.

Learning Objective

  1. Explain the principles of influence and persuasion in leadership.
    Explain how persuasive communication supports leadership effectiveness.
  2. Describe the role of credibility in professional influence.
    Describe how trust and professional behaviour strengthen persuasion.
  3. Identify key elements of persuasive communication.
    Identify message structure, tone, and clarity in persuasive discussions.
  4. Interpret behavioural responses during persuasive communication.
    Interpret reactions such as agreement, hesitation, or resistance.
  5. Analyse communication approaches used in influencing decisions.
    Analyse strategies that encourage support and collaboration.
  6. Apply persuasive communication techniques in discussions.
    Apply structured messaging and confident delivery when presenting ideas.
  7. Recognize communication behaviours that weaken persuasion.
    Recognize habits that reduce credibility and influence.
  8. Interpret listening and feedback signals during discussions.
    Interpret responses and adjust communication accordingly.
  9. Explain negotiation behaviour in professional interactions.
    Explain communication approaches that support constructive negotiations.
  10. Demonstrate effective influence during workplace communication.
    Demonstrate persuasive communication in professional situations.

Learning Outline

Upon successful completion of this course, participants will be able to:

  1. Explain the principles of influence and persuasion in professional communication.
  2. Identify behaviours that strengthen credibility and leadership influence.
  3. Recognize key elements of persuasive communication in workplace discussions.
  4. Interpret communication signals during professional conversations.
  5. Demonstrate effective listening skills during persuasive discussions.
  6. Apply persuasive communication techniques to present ideas clearly.
  7. Recognize behaviours that weaken influence in professional interactions.
  8. Interpret feedback and reactions during workplace discussions.
  9. Identify negotiation behaviours during professional conversations.
  10. Respond appropriately to communication signals during decision discussions.
  11. Adapt communication approaches to influence different audiences.
  12. Apply persuasion techniques during meetings and presentations.
  13. Communicate ideas confidently during decision-making discussions.
  14. Engage stakeholders effectively through persuasive communication.
  15. Demonstrate improved influence and communication confidence in workplace interactions.

Key Benefits of the Course

  • Strengthens Leadership Influence
    Participants learn how to influence decisions and discussions effectively.
  • Improves Persuasive Communication Skills
    Develops the ability to present ideas convincingly and clearly.
  • Enhances Professional Credibility
    Participants learn how credibility supports influence.
  • Builds Confidence in Communication
    Strengthens confidence during discussions and presentations.
  • Improves Stakeholder Engagement
    Participants learn techniques to engage colleagues and stakeholders.
  • Supports Effective Decision Discussions
    Helps leaders communicate proposals and decisions clearly.
  • Enhances Negotiation Awareness
    Participants gain insights into negotiation behaviour.
  • Improves Listening and Response Skills
    Encourages active listening during persuasive communication.
  • Strengthens Professional Relationships
    Persuasive communication supports collaboration.
  • Enhances Leadership Communication Impact
    Participants develop communication skills that support leadership effectiveness.

Who Should Attend

This programme is designed for professionals who wish to strengthen their ability to influence and communicate effectively in the workplace.

  • Senior Executives and Directors
    Leaders responsible for strategic decisions and stakeholder communication.
  • Managers and Team Leaders
    Professionals responsible for guiding teams and influencing workplace discussions.
  • Supervisors and Department Heads
    Leaders who communicate decisions and manage operational teams.
  • Project Managers
    Professionals coordinating teams and managing project discussions.
  • Human Resource Managers and Executives
    HR professionals involved in communication and workplace engagement.
  • Corporate Executives
    Professionals responsible for decision communication and stakeholder discussions.
  • Sales and Business Development Managers
    Professionals who influence clients and business partners.
  • Corporate Trainers and Facilitators
    Professionals delivering training and presentations.
  • Professionals Preparing for Leadership Roles
    Employees aspiring to strengthen leadership communication skills.
  • Supervisors and Professionals in Corporate Organizations
    Individuals seeking to improve persuasive communication and influence.

Professional classroom training built for capability, confidence, and impact.

Our instructor-led classroom training combines deep subject-matter expertise with proven instructional methodologies. Participants engage in structured learning, guided discussions, and scenario-based activities that build confidence, competence, and professional judgment.

Methodology

This will be a 1-day course, delivered through an interactive and structured approach that blends theory with practice. The methodology ensures that participants not only understand the 5 Steps Interview model but also apply the skills through hands-on exercises. The following methods will be used:

Hear From Others

Trusted by Government and Corporate Organisations

“The trainer delivered the programme clearly and professionally. The training helped us understand how persuasive communication and credibility influence workplace discussions. It was especially useful for supervisors who need to communicate decisions and gain support from their teams.”

Raymond Chua

Operations Supervisor, Singapore Technologies Engineering

“The trainer presented practical techniques for influencing discussions and communicating ideas effectively. The programme improved our confidence during meetings and decision discussions. It is highly valuable for supervisors and managers responsible for guiding teams.”

Nadiya Rahmah Binte Azman

Customer Service Supervisor, SATS Ltd

Alan Elangovan

Alan Elangovan

Alan Elangovan is a highly respected Master Trainer and Behavioural Expert with over 30 years of professional experience across the civil service, defence, and corporate sectors. He served 20 years with the Ministry of Home Affairs (MHA) and 7 years with the Singapore Armed Forces (SAF), delivering high-impact training in criminal behaviour analysis, investigation techniques, and security interviewing. He is the Founder and Lead Trainer of LPS Training Services, which was rebranded as LPS Academy in 2025. Through this platform, he has trained more than 125,000 officers from public and private sector organisations, both locally and internationally. Alan is also an accomplished author of five books, a curriculum designer, and an international speaker, widely recognised for translating complex behavioural and investigative concepts into practical, field-ready competencies that enhance professional capability, investigative effectiveness, and organisational performance.

Pannirselvam

Pannirselvam is a highly experienced Operational Trainer with 30 years of distinguished military service and 10 years of professional training experience at LPS Training Services, which is now known as LPS Academy. Throughout his career, he has trained more than 50,000 officers across a wide range of security, operational, and enforcement disciplines. Having conducted operational training assignments across nine countries, he brings extensive field expertise, disciplined instruction, and international operational perspectives to every programme he delivers. His training emphasizes practical application, operational readiness, and real-world scenario learning, ensuring participants gain hands-on competencies and mission-focused skills essential for effective performance in demanding security and enforcement environments.

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